Privacy Policy

Privacy Policy

Introduction

Welcome to https://thca-rosin-houston.historyofhemp.com (hereinafter referred to as “THCA Rosin Houston,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://thca-rosin-houston.historyofhemp.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Services and products offered through our platform.
  4. Interactions between users and our team, whether via emails, calls, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you create an account on our platform and use our applications or services, we process your data to facilitate your access and personalize your experience.
  2. Website Visits: We track user behavior on our websites to improve content delivery and user experience.
  3. Communication with Us: Any time you contact us via email, phone, or SMS, we record and store the communication for customer service purposes and to enhance our interactions.

Personal Data Collection

We collect various types of personal information from users to provide and improve our services:

  1. Account Information: Details such as your user name, registered email address, and password hash (for security).
  2. Payment Information: Credit or debit card numbers, expiration dates, and billing addresses used for transactions on our platform.
  3. Financial Information: Banking details and transaction history for processing payments securely.
  4. Purchase Information: Product/service purchases made through our website, including quantities, order dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device when you interact with our applications.
  6. Location Data: Geolocation data from your device when you use our location-based services or consent to sharing it.
  7. Feedback and Reviews: User-generated content like product reviews, comments, and survey responses.
  8. Social Media Information: If you connect our account with social media platforms, we may collect information based on your privacy settings on those platforms.
  9. Product Interest: Data about the products you view, search for, or add to your cart on our e-commerce platform.

We obtain this data through direct user input, automated tracking technologies (like cookies and device fingerprinting), and third parties who provide us with aggregated user insights.

Cookies

THCA Rosin Houston uses cookies to enhance your online experience:

  1. Strictly Necessary Cookies: These ensure basic functionality on our website, such as enabling you to navigate through pages.
  2. Preference Cookies: Memory these preferences to personalize your experience, like language settings and content display choices.
  3. Analytics Cookies: Used by our analytics tools to collect information about how visitors use our site, helping us improve its performance.

Users can manage their cookie preferences through our Cookie Manager or browser settings, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Financial records, including transaction histories, may be kept for tax and accounting obligations (up to 7 years).
  2. User accounts remain active until deactivation is requested or until account holder termination.
  3. Personal data associated with marketing communications continues to be stored until you opt out of receiving such communications.
  4. We delete or anonymize data when it is no longer needed for the purposes described above, ensuring user privacy and data security.

Your Rights (Privacy Regulations Permitting)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  4. Restriction: Limit the use of your data when certain conditions are met.
  5. Data Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  6. Objection: Object to processing your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  8. Appelels/Complaints: File complaints with relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team at [email protected] or write to us at:

THCA Rosin Houston
Data Privacy Department
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and revised versions will be posted on our website. We encourage users to review these changes periodically to stay informed about how we protect their data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data practices, please contact us:

Email: [email protected]
Mail: THCA Rosin Houston, Data Privacy Department, [Address]